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Click here for visual tutorials on how to configure Outlook, Outlook Express, Mail (Mac) & Entourage (Mac)
What software can I use?
There are lots of different e-mail clients available that support the mail servers we use at Hotchilli (POP3). We recommend that you use Microsoft Outlook Express a free e-mail client supplied with Windows and available to download at www.microsoft.com.
How do I download mail?
To download your mail you must configure your POP3 account following the procedure below:
First you must open Microsoft Outlook Express and click on the Tools option from the menu bar.
Now click on the Accounts option within the Tools menu, and select Add, from here you will be asked details about yourself and your company etc.
Once you have entered your Full Name and Email address, you will be presented with a screen for setting up Outlook with your e-mail server.
Make sure your incoming e-mail server is a POP3 server or it will not work correctly.
Next you need to tell Outlook Express about the e-mail servers for sending and receiving e-mails.
Enter in the Incoming e-mail server field the following:- pop.yourdomain.com
Now enter your ISP's outgoing mail server name in the outgoing mail server field:- mail.yourisp.com.
Click on Next to take you to the Mail Logon Screen from here you will be asked for your username and password that we supplied to you when you opened your account with Toasting. This is to authenticate your identity, so that you can send and receive your e-mails. Make sure you type both your username and password correctly (including the case of the letters) as you will not be able to retrieve your e-mail otherwise.
Now you need to configure Outlook Express to the correct type of connection that you are currently using on your computer. The options available are:
Connect Using a Phoneline.
Connect using a LAN.
I will establish a Connection Manually.
Once you have selected one of these options you are now ready to receive your e-mails.
How do I send mail?
You should send mail through your ISP's mail server. This server is generally known as your outgoing mail server and usually has a name like mail.your-isp.co.uk.
What is your Anti Spam policy?
Toasting do not allow spamming of any kind through its servers. This includes sending mail through another company's server promoting a domain name that is hosted on our servers. Any user found spamming will have their account de-activated without notice.
What is E-mail forwarding?
E-mail forwarding is a way of sending mail to one e-mail address (for example sales@yourdomains.co.uk) and having it automatically forwarded to another address (for example yourcompany@your-isp.co.uk).
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